THE CLIENT
Our client is a global leader in the manufacturing industry, with subsidiaries in Canada and Mexico. After a recent acquisition, they faced significant challenges in scaling their operations in Mexico, particularly in recruiting key operational roles. Without dedicated HR support in Mexico and a central HR team based in the USA, the client required external Recruitment Process Outsourcing (RPO) expertise to address critical hiring needs.
THE CHALLENGE: Critical Hiring Needs for RPO in Mexico
The client had several critical positions in Mexico that had remained unfilled for over a year. As a result of internal changes, they experienced high employee turnover and urgently needed support to fill key finance and operations roles. Furthermore, the complexity of their situation—managing recruitment across different locations and time zones—they reached out to us to assist with building their team in Mexico.
Their specific recruitment needs revolved around four key roles. Additionally, the challenge was compounded by the lack of a local HR team and the departure of key personnel. Moreover, they had been burned by previous experiences, requiring a trusted partner who could handle the process with integrity and efficiency.
“The client had several critical positions in Mexico that had remained unfilled for over a year.”
THE SOLUTION: RPO in Mexico
The team at ML6 Search + Talent Advisory conducted a thorough intake meeting to fully understand the client’s needs. Additionally, we identified key requirements that hadn’t been clearly stated. This deeper insight allowed us to address their challenges more effectively, thus setting us apart from our competitors.
Given the urgency and complexity of the project, we offered the client two solutions: a retained contract or an RPO model. After careful consideration, the client chose the RPO model, which allowed us to dedicate a full-time recruiter to their hiring needs. What’s more, our ability to hire a Spanish-speaking recruiter on our team was a key factor in the success of this project, ensuring seamless communication with the local team in Mexico.
To ensure smooth communication and alignment, we set up weekly touchpoint meetings with the hiring manager in Mexico and her supervisor in the United States. As a result, within one week, we had a strong group of candidates ready for review. By maintaining open, transparent communication throughout the process, we successfully filled all four key positions in Mexico within the four-month timeline. These critical roles included Purchasing Manager, Quality Manager, Materials and Logistics Manager, and Junior Accountant.
“Within one week, we had a strong group of candidates ready for review.”
THE OUTCOME: Successful RPO in Mexico
In just four months, ML6 Search + Talent Advisory filled all four roles in Mexico. This swift action helped stabilize the organization, enabling the client to continue growing and achieving their business goals. Indeed, our ability to hire a Spanish-speaking recruiter on our team greatly contributed to the success of this project. This ensured seamless communication with the local team in Mexico
With successful placements and a strong partnership, we look forward to supporting this client’s future recruitment needs.
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STATS
- Location: Mexico (subsidiary), USA (Parent Company)
- Employee Count in Mexico: 80
- Number of Placements in Mexico: 4 (Purchasing Manager, Quality Manager, Materials and Logistics Manager, and Junior Accountant.)
- Number of Placements with Canadian Subsidiary: 6 (Sales, Finance, Operations)
- Roles Filled with Parent Company (USA): Financial Controller
“ML6 Search + Talent Advisory, in particular Allison Roadknight and her team, have become our primary “go-to” for our recruiting needs. While we started working with ML6 in Canada, they quickly met our needs in the US and Mexico as well. They are very thorough and diligent in assessing our job openings and their knowledge of the market ensures our needs are met.” – Vice President of Human Resources